Refund policy

Items ordered from our website can be returned unused for a full refund within a 14 day period starting from the date of delivery.

All items MUST be returned in their original packaging. 

PLEASE ensure to email us hello@bag-d.uk with your order information prior to returning your order. We will then email you the Returns Form. 

RETURNS ADDRESS: 

BAG-D c/o Fusion Fulfilment

Unit 18-20 Turnpike Road

Newbury

RG14 2LR

Please note that exchanges to anywhere other than the UK will need the returns postage to be paid for in advance.