Privacy Policy

Your privacy is the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you order, we will ask for your name, email, address, delivery address and telephone number - this will be stored in the event we need to get in touch with you in relation to your delivery.

This privacy notice explains how we collect, store and use personal data about you when you visit our website www.bag-d.uk (our "site").  This privacy policy applies to our Site regardless of how the website is accessed by you.

Please read this privacy notice carefully before you start using our site, as this privacy notice will apply to your use of our site.

WHO ARE WE?

The controller of our Site is BAG-D TRADING LIMITED ("we", "our" or "us").  We are registered in England and Wales under company number 15831926.  You can contact us using the contact information on our Site.

WHAT INFORMATION DO WE COLLECT?

When you visit bag-d.uk, we may collect:

• Technical information: such as your browser type and version and anonymous information collected from cookies when you are browsing our site. We collect this information to help us understand how to improve our service and to ensure that content is presented to you in an effective manner.
• Personal information: Your name, address, date of birth, IP address, telephone number and email address as provided by you when you make an order with us. We will use these details to fulfil the orders that you place with us.
• This may include us passing your details to recognised credit checking agencies and/or credit card companies to assess your credit authorisation. We may also obtain and use information about you as a result of authentication or identity checks (including your IP address).
• All orders placed with bag-d.uk will undergo security checks to prevent online fraud occurring.
• We may also use your online browsing behaviour and purchases to help us better understand you as a customer.
• To send you service messages relating to order confirmations and delivery.

Bag-d does not store any credit card information.

YOUR RIGHTS

You have a right to request access to your personal data which we hold about you. You also have a right to erase your personal data, to restrict the processing of your personal data and the right to receive your personal data that you have provided to us.

To exercise any of your rights, please contact us at hello@bag-d.uk

Please note, when dealing with a data subject request, we have a duty to take reasonable measures to verify the identity of the data subject who has made the request.

If you think any information we have about you is incorrect or incomplete, please write to us or email us and we will update any information as soon as possible.

COOKIES

A cookie is a piece of information that is stored on your computer or mobile device by your web browser, which tracks your movement within websites.

www.bag-d.uk may use cookies to keep track of how often you visit our site, previous purchases and to deliver content specific to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.  If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.

ESSENTIAL COOKIES

Name	Function	Duration
_ab	Used by website staff for connecting to the backend	2y
_secure_session_id	Used to store your progress through the checkout	24h
_shopify_country	Stores your detected country/location	session
_shopify_m	Used to manage your privacy settings	1y
_shopify_tm	Used to manage your privacy settings	30min
_shopify_tw	Used to manage your privacy settings	2w
_storefront_u	Used when updating your account information	1min
_tracking_consent	Used to track your privacy settings	1y
c	Used when you visit the checkout	1y
cart	Used when you visit the shopping cart	2w
cart_currency	Used when you visit the shopping cart	2w
cart_sig	Used when you visit the checkout	2w
cart_ts	Used when you visit the checkout	2w
cart_ver	Used when you visit the shopping cart	2w
checkout	Used when you visit the checkout	4w
checkout_token	Used when you visit the checkout	1y
dynamic_checkout_shown_on_cart	Used when you visit the checkout	30min
hide_shopify_pay_for_checkout	Used when you visit the checkout	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used when you visit the checkout	1y
remember_me	Used when you visit the checkout	1y
secure_customer_sig	Used when you login to the website	20y
shopify_pay	Used when you visit the checkout	1y
shopify_pay_redirect	Used when you visit the checkout	30 minutes, 3w or 1y depending on value
storefront_digest	Used when you login to the website	2y
tracked_start_checkout	Used when you visit the checkout	1y

 

MARKETING COOKIES

Name	Function	Duration
__kla_id	A cookie that is set when you sign-up to emails or click a link from a promotional email sent from hello@bag-d.uk	2y

DATA PROTECTION

We are committed to complying with all applicable data protection and privacy legislation in force from time to time including the United Kingdom General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended (the "Data Protection Legislation").

References to “processing”, “personal data”, “processor”, “controller” and “data subject” shall bear their respective meanings given in the Data Protection Legislation.